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Medical Assistant, Pain Management

Cape Cod Healthcare

Hyannis, MA
  • Healthcare
  • Management
  • Administrative / Clerical
Cape Cod Healthcare
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Job Details

Cape Cod Healthcare

Department: Pain Management
Schedule: Temporary (**May become regular) 32 Hours per week
Shift: Day Shift
Hours: *See hours, Mon-Fri rot days, occ w/e, occ hol
Job Details:

*Hours: 7:30a-3:30p, 9a-5p, 9:30a-5:30p


Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod.  With more than 450 physicians, 4,700 employees, and 1,100 volunteers, Cape Cod Healthcare operates two-acute care hospitals, the Cape's leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility (JML Care Center), an assisted living facility (Heritage at Falmouth), the Cape's only local laboratory service (CCHC Laboratory Services) and numerous health programs.  We are currently seeking a dedicated Medical Assistant to join our team at Cape Cod Hospital.



Assist Providers with office procedures and examinations.




1.     Performs, as member of Pain Management Center Team, various duties assisting nurses and physicians in the treatment and care of patients in accordance with established policies and procedures.

2.     Manages patient flow for providers.

3.     Ensures telephone calls are triaged appropriately and providers receive necessary information.

4.     Advocates for patients as appropriate and assists in resolving patients concerns.

5.     Greets and assists patients into exam areas. Obtains relevant information, takes vital signs and inputs pertinent clinical information into the medical records.  Prepares for exams and procedures according to department protocol. 

6.     Assists providers with clinical procedures and/or additional tests specific to the department. May advise patient of preparation required for exam or additional testing specific to the department and keeps patients informed of visit status, unforeseen delays and other relevant information.

7.     Ensures the exam rooms are prepared and/or maintained. Cleans and/or maintains supplies and equipment.

8.     Provides clerical/office support as needed.

9.     Maintain accurate/timely documentation.

10.  Performs other work related duties as assigned or requested.


Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.




  • Ability to read, write and communicate in English
  • High School Diploma or GED
  • Nationally Certified Medical Assistant
  • Experience with current office technology and computer office applications
  • Current Basic Life Support Certification required and must maintain certification
  • Successful passage of a Medical Terminology course or successful passage of the CCH Medical Terminology challenge exam

HR Use Only:

Zip Code: 02601
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