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Patient Service Assistant Med/Surg

Cape Cod Healthcare

Hyannis, MA
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Cape Cod Healthcare
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Job Details

Cape Cod Healthcare

Department: N Falmouth Surgery Center
Schedule: Per-diem
Shift: Day/Evening Shift
Hours: per diem hours between 7a-8pm rot. days, occ. w/e, occ. hol.
Job Details:

Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod.  With more than 450 physicians, 4,700 employees, and 1,100 volunteers, Cape Cod Healthcare operates two-acute care hospitals, the Cape's leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility (JML Care Center), an assisted living facility (Heritage at Falmouth), the Cape's only local laboratory service (CCHC Laboratory Services) and numerous health programs.  We are currently seeking a dedicated Patient Service Assistant to join our team at Falmouth Hospital.  



Responsible for the transportation and personal needs of patients and general maintenance of the unit.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Must be courteous to patients, customers, clients and other employees of the organization.

Transports patients via wheelchairs and stretchers.

Identify and locate needed accessories to facilitate transport.

Vital signs, oxygen saturation, weights, and non-invasive specimen collection.

Answering call lights.

Making beds both empty and occupied.

Turning and positioning patients, range of motion, ambulation, and toiletry.

Assistance with all ADL's and complete care as needed.

Setting up, assisting and educating patients, commodes, bedpans, urinals, sitz baths, walkers, wheel chairs, slings, knee mobilizes, knee immobilizers, trapeze, venodyne boots, crutches, specific precautions.

Appropriate emptying and/or recording of all drainage devices.

Setting up all equipment routinely used on their home base units.

Preparing room for admission.

Removal of linens.

Light maintenance defined as not needing tools and within the patient rooms.

Post mortem care.

Stocking of floor pantry.

Answering telephone.

Must wear facility provided identification badge.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Current CNA license, or EMT-P, or recent military medic or Nursing Student (1 year of clinical rotation required and maintaining of 3.0 GPA)
  • High school diploma or general education degree (GED).
  • Reads, Speaks, writes in English.
  • Current BLS

HR Use Only:

Zip Code: 02601
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