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Receptionist/Secretary

Cape Cod Healthcare


Location:
Hyannis, MA
Date:
07/26/2017
2017-07-262017-08-24
Categories:
  • Administrative / Clerical
  • Information Technology
  • Healthcare
Cape Cod Healthcare
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Job Details

Cape Cod Healthcare

Department: Central Scheduling
Schedule: 7 Hours per week
Shift: Evening Shift
Hours: 3:30pm-10:30pm, every Saturday, occ hol
Job Details:

 

Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod.  With more than 450 physicians, 4,700 employees, and 1,100 volunteers, Cape Cod Healthcare operates two-acute care hospitals, the Cape's leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility (JML Care Center), an assisted living facility (Heritage at Falmouth), the Cape's only local laboratory service (CCHC Laboratory Services) and numerous health programs.  We are currently seeking a dedicated Receptionist/Secretary to join our team at Cape Cod Hospital.

 

Cape Cod Healthcare offers competitive salaries, excellent benefits packages, tuition reimbursement, and generous paid time off.

 

PURPOSE OF POSITION:

To provide clerical/secretarial support and function as relief for all other clerical positions.

 

PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Greet patients and obtain demographic and insurance information and register patient into system.
  2. Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/ or departments taking information and/or accurate messages.
  3. Obtain legally acceptable general consents to bill third parties.

4.      Answer routine questions including but not limited to departmental policies, operations and procedures.

  1. Verify and accurately enter radiology orders in the radiology information system.
  2. Register patient using the electronic registration system, scan identification, license and appropriate forms needed for the appointment.
  3. Verify patient appointments, provide necessary forms to patient when appropriate and direct/escort patient to proper examination area or notify appropriate area of patient arrival.
  4. Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines.
  5. Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests.
  6. Maintains confidentiality regarding patient information and center matters in accordance to HIPAA regulations.

11.  Accept and process payments from patients, as necessary, which may include but not be limited to, co-pays, deductibles, balances due, etc. Provide receipts for payments received.

12.  Perform other work related duties as assigned or requested. 

 

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare's commitment to CARES: compassion, accountability, respect, excellence and service.

 

EDUCATION/EXPERIENCE/TRAINING   

Ability to read, write and communicate in English.

High School graduate or equivalent.

Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam. 

Keyboarding skills at 30 WPM as demonstrated by successful passage of a timed test.

Minimum six (6) months experience in patient registration, admitting, nurse's aide, medical secretary, medical receptionist, or similar position.

 

HR Use Only:


Zip Code: 02601