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Security Officer

Cape Cod Healthcare

Hyannis, MA
  • Healthcare
  • Customer Service
  • Security / Protective Services
  • Administrative / Clerical
Cape Cod Healthcare
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Job Details

Cape Cod Healthcare

Department: Security
Schedule: 16 Hours per week
Shift: Day Shift
Hours: Weekend only, 32pp, 8a-4p, every weekend, rot. holidays
Job Details:

Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod.  With more than 450 physicians, 4,700 employees, and 1,100 volunteers, Cape Cod Healthcare operates two-acute care hospitals, the Cape's leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility (JML Care Center), an assisted living facility (Heritage at Falmouth), the Cape's only local laboratory service (CCHC Laboratory Services) and numerous health programs.  We are currently seeking a dedicated Security Officer to join our team at Falmouth Hospital.    


To provide security for patients, visitors and employees.  Protect the assets of the Hospital including the buildings and property of Cape Cod Healthcare.  To enforce all applicable policies, rules, and regulations of the Hospital.



1.     Patrol Hospital buildings and grounds, to protect against fire, theft, illegal entry, infractions of safety regulations and other irregularities.

2.     Insure the security and safety of Hospital properties, employees, equipment and records, as well as, all physical aspects of the property including parking lots and motor vehicles. 

3.     Participate in investigations, maintain records and prepare incident reports and other documents pertinent to security activities accurately and completely.

4.     Investigate disturbances and in the event of emergency, take charge of policing to maintain order, safety and to protect property.

5.     Respond to emergency situations such as accidents and injuries crimes and safety hazards.  Provide assistance and summon the proper authorities.

6.     Respond to inquiries and assist Hospital personnel; provide assistance in restraining of psychiatric patients as requested.

7.     Secure and unlock offices and facilities.

8.     Secure patient valuables and lost and found articles.

9.     Maintain required records and reports and files as required.  Maintain department equipment and supplies.

10.  Attendance required at all education and in-service training programs.

11.  Practices according to entity mandatory requirements.    

  1. Practices according to department expectations.  
  2. Practices with a Customer Service approach to all activities.        
  3. Complies with all administrative policies and procedures.           
  4. Demonstrates basic computer ability.         
  5. Demonstrates appropriate interpersonal skills.
  6. Responds appropriately in crisis situations.
  7. Utilizes internal and external resources for optimizing care.
  8. Documents according to practice standards.                      
  9. Provides a secure and safe facility environment.
  10. Addresses age-specific needs of infants, toddlers, school age, adolescents, adults, older adults.  

22.  Perform other work related duties as requested/directed.


Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare's commitment to CARES: compassion, accountability, respect, excellence and service.




·       Ability to read, write and communicate in English.

·       High school education or GED. 

·       1 year prior experience as a Healthcare Security Officer preferred.

·       Must have good writing and verbal skills and have the ability to produce a concise, accurate, well written report.

·       Ability to relate to all age and ethnic groups in a courteous and professional manner.

·       Possession of a valid driver's license.

·       CPR (Heart Saver) certification within 4 months of new position.

·       CPI (Crisis Prevention) within 4 months of new position and must renew annually.

·       Management of Aggressive Behaviors (MOAB) Training within 4 months of hire and must attend MOAB training every 2 years.



HR Use Only: MSTR

Zip Code: 02601
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