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Surgical Coordinator

Cape Cod Healthcare

Hyannis, MA
  • Administrative / Clerical
  • Customer Service
  • Insurance
  • Healthcare
Cape Cod Healthcare
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Job Details

Cape Cod Healthcare

Department: UCH Mashpee Surgical
Schedule: Per-diem
Shift: Day Shift
Hours: per diem hours 7a-3p weekdays
Job Details:

Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod.  With more than 450 physicians, 4,700 employees, and 1,100 volunteers, Cape Cod Healthcare operates two-acute care hospitals, the Cape's leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility (JML Care Center), an assisted living facility (Heritage at Falmouth), the Cape's only local laboratory service (CCHC Laboratory Services) and numerous health programs.  We are currently seeking a dedicated Surgical Coordinator to join our team at MACC.


Cape Cod Healthcare offers competitive salaries, excellent benefits packages, tuition reimbursement, and generous paid time off.



To schedule surgeries and appointments for the practice and provide clerical/secretarial and customer service support to the physician's practice.



  1. Schedule Surgeries appointments for the practice.  
  2. Obtain reports of lab work, x-ray, EKG's reports by primary care doctor, cardiologist, etc. and fax to the Hospital.
  3. Pre-certify the surgery with insurance company as required by insurance company and procedure.
  4. Communicate with referring providers regarding scheduling and completion of surgeries.
  5. Check-in and check -out patients as needed; verify and obtain insurance and demographic information, collect co-payments, make follow-up appointments.
  6. Answering patient phone calls and triage of phone calls which need to be forwarded to clinical staff/MD.
  7. Perform other essential work related duties as requested/directed.  Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities / duties are met during absences or increased patient volumes.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare's commitment to CARES: compassion, accountability, respect, excellence and service.



  • Experience in a medical office setting with at least 1 year experience. 
  • Medical Terminology knowledge preferred. 
  • Demonstrated excellence in providing customer service.  Strong communication and interpersonal skills required. 
  • Experience of current office technology, proficient in computer office application, experience with electronic scheduling system and electronic medical record applications strongly preferred.

HR Use Only:

Zip Code: 02601
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